Tuesday, November 10, 2009

Ask the Right Questions to a Carpet Cleaning Company

The time has come to hire a carpet cleaning company. The big question now is, which one to use? There are many companies with many claims to sort through and the process can be exhausting. Asking the right questions is the first step to finding a company that will leave your carpet and your sanity in tact. Some good questions one might ask are questions like, how much does the company charge per square foot? Are they members of the Better Business Bureau? Do they have references I can contact to find out their service record? Are they part of a national chain or a local business?

These and other questions such as what kind of training do they have for themselves and their employees? Also, whether they use dry or damp cleaning, are a couple of other important questions needed in making sure the carpet cleaning company won't leave the customer disappointed. It might also be a good idea to ask some specific questions about carpet care to find out how well versed they are in the world of carpet. Whether or not your questions can be answered can say a lot about the legitimacy of the company.

The first thing that most people do is look through the mail. Many a carpet cleaning company will send out coupons in hopes of gaining new customers. While a coupon is great to save money, look to see if there is any fine print that may add extra charges after the fact. Another avenue some may decide on, is to call the neighbors and family, to find out who they use and who they like. Keep in mind that some places will reward the customer for referrals. Word of mouth is definitely the best advertising anyone could hope for.

If the family and friends approach turns up with no leads, contact the Better Business Bureau. Most companies will register to show their legitimacy. There are also several companies that do reviews you can either look online or call on the phone and usually there is an 800 number available. One such number is 866-943-9323. Once you call you can choose to speak to a representative to help you find a great carpet cleaning company right in your area. They also have a website for further investigations. This new method of word of mouth is a great way to find the right company to take care of a part of your biggest investment. Your home.

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